Nelnet acquired my loan on April 10th of this year, sent me a bill postdated April 12 which I received on April 17th. They are now saying I am late because the payment was due on the 14TH.
At that time I did not even know they existed!
When I called "customer service" the woman just repeated the same lame excuses over and over; we just received this account, we sent it out as soon as we could.... Int he meantime my loan shows as overdue because they expected me to pay them before I was ever notified of the change (My direct pay was already taken out for the OTHER company for April) The worst business transaction ever.
Review about: Nelnet Loan.