Nelnet acquired my loan on April 10th of this year, sent me a bill postdated April 12 which I received on April 17th. They are now saying I am late because the payment was due on the 14TH.

At that time I did not even know they existed!

When I called "customer service" the woman just repeated the same lame excuses over and over; we just received this account, we sent it out as soon as we could.... Int he meantime my loan shows as overdue because they expected me to pay them before I was ever notified of the change (My direct pay was already taken out for the OTHER company for April) The worst business transaction ever.

Review about: Nelnet Loan.

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Englewood, Colorado, United States #764306

I agree worst company ever to be allowed to take over hard working USA citizens student loans in the world.


Yup - they are lazy sleazy ***. I also had my loan transferred to them and had the same situation. Their website is the worst and customer service is horrid.

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