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I paid off my student loans more than a year ago in a single payment. Nelnet has continued not only to contact me, but to harass me to the tune of 8 to 10 calls in a single day.

Then they act like they don't know whom they've contacted - no, I will not give you my full social security number.

If you can't figure out who I am based on the last 4 (by the way, YOU called ME, I shouldn't need to confirm this ***), then I don't trust you. They have refused to send me documentation or verification of the debts I allegedly owe, and when I try to ask a question pertaining to their federal associations the reps always get very nervous.

Reason of review: Harassment.

Monetary Loss: $2889.

Preferred solution: Let the company propose a solution.

Nelnet Cons: Scammers, Harassment, Deceitful tactics, Incompetent staff.

Location: Lubbock, Texas

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If this is in fact nelnet as they are claiming go to Nelnet.com create your acct by creating your username and password and boom if you have an acct you will see your acct. Also nslds.gov another website tells you who services your student loans.

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