Product: Nelnet Student Loan Clear all filters (38 of 38 reviews match)
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All of the sudden I was advised by mail that Nelnet was going to take care of my loan. Withing 1 month, they raised my payment without any notice and, since I was used to make an automatic payment, I found out 2 months latter when they told me that I was 3 months...
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5.0
Product
Nelnet Student Loan
I didn't like
  • Worst
#942945
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I applied for total and permanent disability discharge through Nelnet and was approved, went through the 3 year monitoring period as I was supposed to filling out the necessary paperwork along the way. Once the three year period was up I get hit with a notice that I...
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Anonymous
Catherine

You don't have to pay the tax bill. Do a google search for "insolvency on discharged debt taxes". It's easy. Just attach a form to your 1040.

Anonymous
Anonymous

That is the IRS. Any time loans are discharged, the IRS imposes taxes on the amount that was forgiven.

Product
Nelnet Student Loan
#917958
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Like so many others Nelnet gave me 9, 90 day lates on my credit reports due to their own system error and lack of proper record keeping. I was told my forebearance was approved and no need to worry about a bill. 90 days later my credit gets ruined. .
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Anonymous
Joe B

Same thing happened to me concerning negative credit reporting, however in my case it was a bait and switch tactic . "Deferment" is the term Nelnet tells their customer servi...

1.0
Nelnet Sloan, Nevada
Product
Nelnet Student Loan
#905623
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The first person i talk to admits there new system has a known flaw of doing this, okay so why do i owe more money then for nelnets mistake? So i then get put on hold to speak with a supervisor. I am then told nelnet has to refund the over payment on my one account to...
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1.0
Product
Nelnet Student Loan
#896053
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They couldn't have let me know! Not only that, but because I have 3 loans, even though they are all serviced by NelNet, it counts as 3 late payments on my credit report instead of one. That is incredibly unfair! I contact custimer service again to see if they could...
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1.2
Product
Nelnet Student Loan
I didn't like
  • Poor customer service
  • Credit score reporting
  • Website
#894931
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Nelnet is the most disgusting, incompetent, and corrupt student loan provider. I have to call almost every month because of some ridiculous error on their part or to remind them that they can't change my payment arbitrarily. Not only do they seek ways to get more money...
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1.0
Product
Nelnet Student Loan
#867800
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One would think that setting up auto-pay would be a good thing.But not with this company. They have this HIDDEN clause that says auto pay = forbearance. This = increased interest and payment. I called when I saw this (within 30 days) and was PROMISED that it would be...
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1.0
Product
Nelnet Student Loan
I didn't like
  • Lack of customer service
  • Inconsistent answers to questions
  • Not applying principle to payment
#851366
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i have had to supply toi NELNET, disability documentation from my physicians and social security and any other relevant entity involved with treatment and any recovery after an ato related accident that left me disabled and unable to further my career, i have not been...
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Anonymous
Anonymous

If your disability discharge is approved, the amount of loan discharge is treated as income in the year it is discharged. This information is turned over to the IRS. The debt ...

Anonymous
Anonymous

I also have applied to Nelnet 5 times for disability discharge. Each time denied for different reasons. The very best one is my doctors statement on Nelnet application. They d...

Product
Nelnet Student Loan
#834087
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I called and tried to get a simple answer as to why my payment amount kept changing and the rep on the phone started this long drawn out answer.I asked for the short version what amount was due on what day and she started the long drawn out answer again. I asked her...
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1.0
Product
Nelnet Student Loan
#789454
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Nelnet - Borderline Criminal Organization
I'll be the first to admit I messed up paying my student loans back right away and ended up defaulting.Those loans, which were through Nelnet, were bought by the U.S. Department of Education which I have since been paying back in good standing. Unbenounced to me, I...
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Anonymous
***ed off

So lets second this as above I also was told that I was part of the Federal Forgiveness program, I was at $50,000.00 I think this is a FAT *******LIE on Nelnet's part. I was t...

1.0
Product
Nelnet Student Loan
I didn't like
  • Deceitful tactics
  • Hiding of information
  • Poor customer service
#779359
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