Manufacturer: Nelnet Category: Loans Clear all filters (33 of 33 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Nelnet is the most disgusting, incompetent, and corrupt student loan provider. I have to call almost every month because of some ridiculous error on their part or to remind them that they can't change my payment arbitrarily. Not only do they seek ways to get more money...
Read more
1.0
Product
Nelnet Student Loan
#867800
Reply to reviews

One would think that setting up auto-pay would be a good thing.But not with this company. They have this HIDDEN clause that says auto pay = forbearance. This = increased interest and payment. I called when I saw this (within 30 days) and was PROMISED that it would be...
Read more
1.0
Product
Nelnet Student Loan
I didn't like
  • Lack of customer service
  • Deceitful tatics
  • Inconsistent answers to questions
#851366
Reply to reviews
i have had to supply toi NELNET, disability documentation from my physicians and social security and any other relevant entity involved with treatment and any recovery after an ato related accident that left me disabled and unable to further my career, i have not been...
Read more
Anonymous
Anonymous

If your disability discharge is approved, the amount of loan discharge is treated as income in the year it is discharged. This information is turned over to the IRS. The debt ...

Anonymous
Anonymous

I also have applied to Nelnet 5 times for disability discharge. Each time denied for different reasons. The very best one is my doctors statement on Nelnet application. They d...

Product
Nelnet Student Loan
#834087
Reply to reviews
I called and tried to get a simple answer as to why my payment amount kept changing and the rep on the phone started this long drawn out answer.I asked for the short version what amount was due on what day and she started the long drawn out answer again. I asked her...
Read more
1.0
Product
Nelnet Student Loan
#789454
Reply to reviews
Nelnet - Borderline Criminal Organization
I'll be the first to admit I messed up paying my student loans back right away and ended up defaulting.Those loans, which were through Nelnet, were bought by the U.S. Department of Education which I have since been paying back in good standing. Unbenounced to me, I...
Read more
Anonymous
***ed off

So lets second this as above I also was told that I was part of the Federal Forgiveness program, I was at $50,000.00 I think this is a FAT *******LIE on Nelnet's part. I was t...

1.0
Product
Nelnet Student Loan
I didn't like
  • Poor customer service
  • Deceitful tactics
  • Constant negative credit reporting
#779359
Reply to reviews
This company took 500.00 dallors from me in 5 payments of 99.00 each and did nothing for me.The dept of Education said I could have done what they did for me for nothing and said they were a scam. Nelnet has a promise that if you are not completely satisfied you will...
Read more
Anonymous
Anonymous

Nelnet does not charge for anything you misinformed creatin

Product
Nelnet Student Loan
#778224
Reply to reviews
The gov switched my loans over to Nelnet and it's been horrible since.It is so difficult to log in to their crappy site and their call center hours are a lie. I called the 24/7 number and before 8am, it just takes you through the menu and hangs up on you. The call...
Read more
Anonymous
Anonymous

Did you transfer your loans to somewhere else?

Product
Nelnet Student Loan
I didn't like
  • Harassment
  • Poor customer service
  • Changing payment without permission
#771300
Reply to reviews
I have never had a problem with signing up for their website, and I was only on hold for about 5 minutes when I had to call to talk with someone about repayment of my student loans.Mary was wonderful on the phone, very compassionate, and super helpful. She quickly set...
Read more
5.0
Product
Nelnet Student Loan
I liked
  • Easy to understand
  • Helpfulness
  • Quickness
#764507
Reply to reviews

After a year and a half, I still am unable to log into my account.I password reset every time and reuse the same password, yet it still doesn't understand that I have set a password. When I call customer service, I get the same line that they have had trouble with some...
Read more
Product
Nelnet Student Loan
#762357
Reply to reviews
Every time I have talked to the people at nelnet their story continues to changes.It wouldn’t matter that much if they weren’t so quick to screw with your credit rating. The reps at nelnet don't want to give you anything regarding their decisions and what they tell you...
Read more
1.0
Product
Nelnet Student Loan
I didn't like
  • Constant negative credit reporting
  • Inconsistent answers to questions
  • Hiding of information
#740120
Reply to reviews