Product: Nelnet Student Loan Clear all filters (40 of 40 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I have now been trying to submit my income based repayment plan paperwork for 3+months and have filled out a total of 5 forms to try and get this through.I have called and checked in between to make sure my stuff is in and correct to be assured everything was in order...
Read more
1.3
Product
Nelnet Student Loan
#987316
Reply to reviews
My student loans were previously serviced by the U.S. Department of Education. During this time, I always knew exactly what my monthly payment would be, when it was due, and when it had been successfully made. Against my will and without my consent, my loans were...
Read more
1.3
Product
Nelnet Student Loan
I didn't like
  • Erroneous service emails
  • Incompetence
  • Unclear billing practices
#976399
Reply to reviews
I recently made 3 payments to Nelnet to pay off my student loans entirely. I was told by an online rep that this would suffice. I checked in a week later and was told by another rep that I had paid off everything and I "did not owe anything now or forever". I received...
Read more
1.0
Product
Nelnet Student Loan
#969005
Reply to reviews
Nelnet - False and/or inaccurate information about amount due.
Customer service at Nelnet said I didn't pay the minimum amount, therefore I was past due. Past due? On $0.00? Are you kidding me? I even sent them a screenshot and they still can't tell me why the emails show two different amounts than what was reflected on...
Read more
Product
Nelnet Student Loan
#950001
Reply to reviews
All of the sudden I was advised by mail that Nelnet was going to take care of my loan. Withing 1 month, they raised my payment without any notice and, since I was used to make an automatic payment, I found out 2 months latter when they told me that I was 3 months...
Read more
5.0
Product
Nelnet Student Loan
I didn't like
  • Worst
#942945
Reply to reviews
I applied for total and permanent disability discharge through Nelnet and was approved, went through the 3 year monitoring period as I was supposed to filling out the necessary paperwork along the way. Once the three year period was up I get hit with a notice that I...
Read more
Anonymous
Catherine

You don't have to pay the tax bill. Do a google search for "insolvency on discharged debt taxes". It's easy. Just attach a form to your 1040.

Anonymous
Anonymous

That is the IRS. Any time loans are discharged, the IRS imposes taxes on the amount that was forgiven.

Product
Nelnet Student Loan
#917958
Reply to reviews
Like so many others Nelnet gave me 9, 90 day lates on my credit reports due to their own system error and lack of proper record keeping. I was told my forebearance was approved and no need to worry about a bill. 90 days later my credit gets ruined. .
Read more
Anonymous
Joe B

Same thing happened to me concerning negative credit reporting, however in my case it was a bait and switch tactic . "Deferment" is the term Nelnet tells their customer servi...

1.0
Sloan, Nevada
Product
Nelnet Student Loan
#905623
Reply to reviews
The first person i talk to admits there new system has a known flaw of doing this, okay so why do i owe more money then for nelnets mistake? So i then get put on hold to speak with a supervisor. I am then told nelnet has to refund the over payment on my one account to...
Read more
1.0
Product
Nelnet Student Loan
#896053
Reply to reviews
They couldn't have let me know! Not only that, but because I have 3 loans, even though they are all serviced by NelNet, it counts as 3 late payments on my credit report instead of one. That is incredibly unfair! I contact custimer service again to see if they could...
Read more
1.2
Product
Nelnet Student Loan
I didn't like
  • Incompetence
  • Credit score reporting
  • Customer service
#894931
Reply to reviews
Nelnet is the most disgusting, incompetent, and corrupt student loan provider. I have to call almost every month because of some ridiculous error on their part or to remind them that they can't change my payment arbitrarily. Not only do they seek ways to get more money...
Read more
1.0
Product
Nelnet Student Loan
#867800
Reply to reviews