Manufacturer: Nelnet Category: Loans Clear all filters (35 of 35 reviews match)
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Like so many others Nelnet gave me 9, 90 day lates on my credit reports due to their own system error and lack of proper record keeping. I was told my forebearance was approved and no need to worry about a bill. 90 days later my credit gets ruined. .
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Anonymous
Joe B

Same thing happened to me concerning negative credit reporting, however in my case it was a bait and switch tactic . "Deferment" is the term Nelnet tells their customer servi...

1.0
Nelnet Sloan, Nevada
Product
Nelnet Student Loan
#905623
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The first person i talk to admits there new system has a known flaw of doing this, okay so why do i owe more money then for nelnets mistake? So i then get put on hold to speak with a supervisor. I am then told nelnet has to refund the over payment on my one account to...
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1.0
Product
Nelnet Student Loan
#896053
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They couldn't have let me know! Not only that, but because I have 3 loans, even though they are all serviced by NelNet, it counts as 3 late payments on my credit report instead of one. That is incredibly unfair! I contact custimer service again to see if they could...
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1.2
Product
Nelnet Student Loan
I didn't like
  • Credit score reporting
  • Website
  • Get things wrong
#894931
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Nelnet is the most disgusting, incompetent, and corrupt student loan provider. I have to call almost every month because of some ridiculous error on their part or to remind them that they can't change my payment arbitrarily. Not only do they seek ways to get more money...
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1.0
Product
Nelnet Student Loan
#867800
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One would think that setting up auto-pay would be a good thing.But not with this company. They have this HIDDEN clause that says auto pay = forbearance. This = increased interest and payment. I called when I saw this (within 30 days) and was PROMISED that it would be...
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1.0
Product
Nelnet Student Loan
I didn't like
  • Inconsistent answers to questions
  • Deceitful tatics
  • Not applying principle to payment
#851366
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i have had to supply toi NELNET, disability documentation from my physicians and social security and any other relevant entity involved with treatment and any recovery after an ato related accident that left me disabled and unable to further my career, i have not been...
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Anonymous
Anonymous

If your disability discharge is approved, the amount of loan discharge is treated as income in the year it is discharged. This information is turned over to the IRS. The debt ...

Anonymous
Anonymous

I also have applied to Nelnet 5 times for disability discharge. Each time denied for different reasons. The very best one is my doctors statement on Nelnet application. They d...

Product
Nelnet Student Loan
#834087
Reply to reviews
I called and tried to get a simple answer as to why my payment amount kept changing and the rep on the phone started this long drawn out answer.I asked for the short version what amount was due on what day and she started the long drawn out answer again. I asked her...
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1.0
Product
Nelnet Student Loan
#789454
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Nelnet - Borderline Criminal Organization
I'll be the first to admit I messed up paying my student loans back right away and ended up defaulting.Those loans, which were through Nelnet, were bought by the U.S. Department of Education which I have since been paying back in good standing. Unbenounced to me, I...
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Anonymous
***ed off

So lets second this as above I also was told that I was part of the Federal Forgiveness program, I was at $50,000.00 I think this is a FAT *******LIE on Nelnet's part. I was t...

1.0
Product
Nelnet Student Loan
I didn't like
  • Constant negative credit reporting
  • Hiding of information
  • Poor customer service
#779359
Reply to reviews
This company took 500.00 dallors from me in 5 payments of 99.00 each and did nothing for me.The dept of Education said I could have done what they did for me for nothing and said they were a scam. Nelnet has a promise that if you are not completely satisfied you will...
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Anonymous
Anonymous

Nelnet does not charge for anything you misinformed creatin

Product
Nelnet Student Loan
#778224
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The gov switched my loans over to Nelnet and it's been horrible since.It is so difficult to log in to their crappy site and their call center hours are a lie. I called the 24/7 number and before 8am, it just takes you through the menu and hangs up on you. The call...
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Anonymous
Anonymous

Did you transfer your loans to somewhere else?

Product
Nelnet Student Loan
I didn't like
  • Poor customer service
  • Harassment
  • Changing payment without permission
#771300
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