Manufacturer: Nelnet Category: Loans Clear all filters (35 of 35 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
They don't listen, they don't care.You ask them to do something and it doesn't get done. I was told my loan was a fixed payment. But, it went up. When I called they said that was the type of loan I had and that was it! They put our loans in deferement because my...
Read more
1.0
Product
Nelnet Student Loan
#1095693
Reply to reviews
Nelnet is the absolute worst, very poor, inconsistent communications. Greedy beyond belief. Supposedly they can garnish his wages, but he read that on the internet... Literally every time he calls he gets a different answer from a different person. They are totally...
Read more
Product
Nelnet Student Loan
#1092070
Reply to reviews
Went online to pay off balance owed payed that amount paid it and received a invoice for 2 cents yes I said it 2 cents .I called a representative she stated it was interest owed REALLY !!!!!
Read more
Anonymous
Mumda1

Same thing happened to me! So I sent them a check for $0.02 knowing it'll cost them $5 in labor to cash that check...Why do I need 50 words minimum to post this? It's silly....

Product
Nelnet Student Loan
#1049743
Reply to reviews

Nelnet - Horrible

#1067429
1.0
Details
I called to see if I could get a lower payment gave my income and was told I qualified for $0 a month payment. Send in the paper work and my monthly payment more than tripled. Problem being the person I spoke to didn't put in the income I gave him but half that amount. I am so not pleased. So for lack of the associate listening made my payments higher
Comment
Show
Billing Practices
Customer service
Interest Rate
Reliability
Staff
Value for money

Nelnet Student Loan Review

#707783
2.0
Details
I consolidated my 2 Nelnet loans last year.. The loans equaled to about 7000.00. Nelnet has been reporting to credit bureaus that instead of 1 loan, its now 4 loans worth over $14,000.00. I have contacted NelNet multiple times and get absolutely nowhere each time. Nothing is being done to resolve the issue. Promise of phonecalls, but NO ONE CALLS BACK!
Comment
Show
Customer service
Product or Service Quality
Website

disablilty cancellation of my student loans. I am perm. disabled because of a person running a stop sign and a few months later another person rear ened me twice in the same accident because they didn't look to see what I was doing to see I had stopped due to oncoming...
Read more
1.0
Product
Nelnet Student Loan
I didn't like
  • Incompetent staff
  • Website
  • Inconsistent answers to questions
#1049032
Reply to reviews
Why is the US Dept of Ed in bed with corrupt lenders? If mortgage interest rates are driven to low interests, then why can't the same be afforded to student loans? I want to be a part of changing this corruption! Has anyone been successful paying off Nelnet loan? I...
Read more
Anonymous
Anonymous

Work with Nelnet for permanent disability forgiveness. The first time they responded with a letter stating the papers were to late. I am sure they were in time. I gave everyon...

Product
Nelnet Student Loan
#996856
Reply to reviews
I have now been trying to submit my income based repayment plan paperwork for 3+months and have filled out a total of 5 forms to try and get this through.I have called and checked in between to make sure my stuff is in and correct to be assured everything was in order...
Read more
1.3
Product
Nelnet Student Loan
#987316
Reply to reviews
My student loans were previously serviced by the U.S. Department of Education. During this time, I always knew exactly what my monthly payment would be, when it was due, and when it had been successfully made. Against my will and without my consent, my loans were...
Read more
1.3
Product
Nelnet Student Loan
I didn't like
  • Incompetence
  • Erroneous service emails
  • Unclear billing practices
#976399
Reply to reviews
Nelnet - False and/or inaccurate information about amount due.
Customer service at Nelnet said I didn't pay the minimum amount, therefore I was past due. Past due? On $0.00? Are you kidding me? I even sent them a screenshot and they still can't tell me why the emails show two different amounts than what was reflected on...
Read more
Product
Nelnet Student Loan
#950001
Reply to reviews
All of the sudden I was advised by mail that Nelnet was going to take care of my loan. Withing 1 month, they raised my payment without any notice and, since I was used to make an automatic payment, I found out 2 months latter when they told me that I was 3 months...
Read more
5.0
Product
Nelnet Student Loan
I didn't like
  • Worst
#942945
Reply to reviews
I applied for total and permanent disability discharge through Nelnet and was approved, went through the 3 year monitoring period as I was supposed to filling out the necessary paperwork along the way. Once the three year period was up I get hit with a notice that I...
Read more
Anonymous
Catherine

You don't have to pay the tax bill. Do a google search for "insolvency on discharged debt taxes". It's easy. Just attach a form to your 1040.

Anonymous
Anonymous

That is the IRS. Any time loans are discharged, the IRS imposes taxes on the amount that was forgiven.

Product
Nelnet Student Loan
#917958
Reply to reviews