Manufacturer: Nelnet Category: Loans Clear all filters (32 of 32 reviews match)
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disablilty cancellation of my student loans. I am perm. disabled because of a person running a stop sign and a few months later another person rear ened me twice in the same accident because they didn't look to see what I was doing to see I had stopped due to oncoming...
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1.0
Product
Nelnet Student Loan
I didn't like
  • Inconsistent answers to questions
  • Incompetent staff
  • Hiding of information
#1049032
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Why is the US Dept of Ed in bed with corrupt lenders? If mortgage interest rates are driven to low interests, then why can't the same be afforded to student loans? I want to be a part of changing this corruption! Has anyone been successful paying off Nelnet loan? I...
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Anonymous
Anonymous

Work with Nelnet for permanent disability forgiveness. The first time they responded with a letter stating the papers were to late. I am sure they were in time. I gave everyon...

Product
Nelnet Student Loan
#996856
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I have now been trying to submit my income based repayment plan paperwork for 3+months and have filled out a total of 5 forms to try and get this through.I have called and checked in between to make sure my stuff is in and correct to be assured everything was in order...
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1.3
Product
Nelnet Student Loan
#987316
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Nelnet Student Loan Review

#1049743
Went online to pay off balance owed payed that amount paid it and received a invoice for 2 cents yes I said it 2 cents .I called a representative she stated it was interest owed REALLY !!!!!
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Nelnet Student Loan Review

#707783
2.0
I consolidated my 2 Nelnet loans last year.. The loans equaled to about 7000.00. Nelnet has been reporting to credit bureaus that instead of 1 loan, its now 4 loans worth over $14,000.00. I have contacted NelNet multiple times and get absolutely nowhere each time. Nothing is being done to resolve the issue. Promise of phonecalls, but NO ONE CALLS BACK!
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My student loans were previously serviced by the U.S. Department of Education. During this time, I always knew exactly what my monthly payment would be, when it was due, and when it had been successfully made. Against my will and without my consent, my loans were...
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1.3
Product
Nelnet Student Loan
I didn't like
  • Incompetence
  • Erroneous service emails
  • Unclear billing practices
#976399
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Nelnet - False and/or inaccurate information about amount due.
Customer service at Nelnet said I didn't pay the minimum amount, therefore I was past due. Past due? On $0.00? Are you kidding me? I even sent them a screenshot and they still can't tell me why the emails show two different amounts than what was reflected on...
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Product
Nelnet Student Loan
#950001
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All of the sudden I was advised by mail that Nelnet was going to take care of my loan. Withing 1 month, they raised my payment without any notice and, since I was used to make an automatic payment, I found out 2 months latter when they told me that I was 3 months...
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5.0
Product
Nelnet Student Loan
I didn't like
  • Worst
#942945
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I applied for total and permanent disability discharge through Nelnet and was approved, went through the 3 year monitoring period as I was supposed to filling out the necessary paperwork along the way. Once the three year period was up I get hit with a notice that I...
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Anonymous
Anonymous

That is the IRS. Any time loans are discharged, the IRS imposes taxes on the amount that was forgiven.

Product
Nelnet Student Loan
#917958
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Like so many others Nelnet gave me 9, 90 day lates on my credit reports due to their own system error and lack of proper record keeping. I was told my forebearance was approved and no need to worry about a bill. 90 days later my credit gets ruined. .
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Anonymous
Joe B

Same thing happened to me concerning negative credit reporting, however in my case it was a bait and switch tactic . "Deferment" is the term Nelnet tells their customer servi...

1.0
Product
Nelnet Student Loan
#905623
Reply to reviews
The first person i talk to admits there new system has a known flaw of doing this, okay so why do i owe more money then for nelnets mistake? So i then get put on hold to speak with a supervisor. I am then told nelnet has to refund the over payment on my one account to...
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1.0
Product
Nelnet Student Loan
#896053
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They couldn't have let me know! Not only that, but because I have 3 loans, even though they are all serviced by NelNet, it counts as 3 late payments on my credit report instead of one. That is incredibly unfair! I contact custimer service again to see if they could...
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1.2
Product
Nelnet Student Loan
I didn't like
  • Customer service
  • Website
  • Get things wrong
#894931
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