Product: Nelnet Student Loan Clear all filters (40 of 40 reviews match)
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Something fishy at Nelnet. Sent check in the mail post office on January 3rd. Said they didn't receive until January 13th. It was due January 10th. Raised my interest rate 1%. Was so pissed I paid the remaining amount of 1,098. Something very fishy with Nelnet. I can't...
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1.0
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Nelnet Student Loan
#1176130
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I helped her get the student loans discharged we paid taxes on the discharged and Nelnet sent her things to fill out re her earnings or not earnings so they got the loan reinstated. She never should me the forms so I could not help her. The people at Nelnet are mean...
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Nelnet Student Loan
#1161813
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Nelnet - Terrible

My accounts went into default. Account transferred to Dept of Ed. I just finished the rehab program and thought I could get Nelnet removed. They refuse to delete the account. I can’t pay them so now it was show for 7 years. However Dept of ED has agreed to remove my accounts other than Nelnet. Bs...Stay clear!
1.0
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Diversity of Products or Services
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Nelnet Student Loan
#1117466
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I made a review about the student loan last three weeks ago, they never resolved any problems. I wish I knew when I was in school that they are using this horrible student loan company. Anyway they called me again today to discuss and they said they did their own...
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1.0
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Nelnet Student Loan
I didn't like
  • Lack of customer service
  • Inconsistent answers to questions
  • Get things wrong
#1112530
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They don't listen, they don't care.You ask them to do something and it doesn't get done. I was told my loan was a fixed payment. But, it went up. When I called they said that was the type of loan I had and that was it! They put our loans in deferement because my...
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1.0
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Nelnet Student Loan
#1095693
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Nelnet is the absolute worst, very poor, inconsistent communications. Greedy beyond belief. Supposedly they can garnish his wages, but he read that on the internet... Literally every time he calls he gets a different answer from a different person. They are totally...
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Anonymous
Angelita Simons

Nelnet National Educational Loan network is a bad news, do not deal with them, if you do your blood pressure will go up and could lead to a stroke and heart disease and might ...

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Nelnet Student Loan
#1092070
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Nelnet - Horrible

I called to see if I could get a lower payment gave my income and was told I qualified for $0 a month payment. Send in the paper work and my monthly payment more than tripled. Problem being the person I spoke to didn't put in the income I gave him but half that amount. I am so not pleased. So for lack of the associate listening made my payments higher
1.0
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Billing Practices
Customer service
Interest Rate
Reliability
Staff
Value for money
Product
Nelnet Student Loan
#1067429
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Went online to pay off balance owed payed that amount paid it and received a invoice for 2 cents yes I said it 2 cents .I called a representative she stated it was interest owed REALLY !!!!!
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Anonymous
Mumda1

Same thing happened to me! So I sent them a check for $0.02 knowing it'll cost them $5 in labor to cash that check...Why do I need 50 words minimum to post this? It's silly....

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Nelnet Student Loan
#1049743
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disablilty cancellation of my student loans. I am perm. disabled because of a person running a stop sign and a few months later another person rear ened me twice in the same accident because they didn't look to see what I was doing to see I had stopped due to oncoming...
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1.0
Product
Nelnet Student Loan
I didn't like
  • Incompetent staff
  • Inconsistent answers to questions
  • Website
#1049032
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Why is the US Dept of Ed in bed with corrupt lenders? If mortgage interest rates are driven to low interests, then why can't the same be afforded to student loans? I want to be a part of changing this corruption! Has anyone been successful paying off Nelnet loan? I...
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Anonymous
paula wuhrman

three time for discharge and three times refused

Anonymous
Anonymous

Work with Nelnet for permanent disability forgiveness. The first time they responded with a letter stating the papers were to late. I am sure they were in time. I gave everyon...

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Nelnet Student Loan
#996856
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