Nelnet is ridiculous. I am ahead on payments by months. Still everytime i make an online payment lets say at 8 am monday they say they do not recieve it until after 4 pm eastern the next day tue which makes the payment recieved on wed. this has been since the begining. This has added two days of interest for 3 years.
Also many problems sigining in to pay. have to call and get new security answers every time.
I swear i had my loan down to 43000 next month it was up to 44900 yet i paid 300 and they only have the online statements now, so i can't prove they changed the numbers by reissueing a statement, how would any one ever know they could easily just go on an change how much you ow.
I also went back complet history and started from the very first payment. I subtracted from principal everything they claim i have paid toward principal and they are off by 600$
what should i do the people on the phone are retarded and always have an excuse, classs action?
Review about: Nelnet Loan.
Monetary Loss: $1000.