Contact Nelnet

Phones:
  • (303) 696-3625 International
  • (888) 486-4722 US

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Summary of Nelnet Customer Service Calls

3 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
07:18 AVG CALL DURATION
33% ISSUES RESOLVED
Social Networks:
Mailing Address:
Nelnet Education Loan Servicing
121 S. 13 St., Ste 201 P.O. Box 740283 Atlanta, GA 30374-0283
Lincoln, NE 68508
USA
Other info:
8:00 a.m. to 8:00 p.m. EST Monday - Friday
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Nelnet Rating Stats

1.2 out of 5 stars
based on 76 reviews
See all 200 reviews

Rating stats

  1. 70 reviews
  2. 3 reviews
  3. 0 reviews
  4. 0 reviews
  5. 3 reviews

About Nelnet

Top 5 Nelnet Services

Loan, Student Loan, Customer Care

Top 5 Nelnet Products

Account

Top 5 Likes about Nelnet

Some customer service persons were good to deal with, Quickness, Obstructionist, Helpfulness, Easy to understand

Top 5 Dislikes about Nelnet

Poor customer service, Inconsistent answers to questions, Lack of customer service, Hiding of information, Deceitful tactics

Top 5 Related Companies

Petersons, FACTS, Next Gen Web Solutions, Nelnet Transaction Solutions, U Fi

Summary

Nelnet is a student portal that provides them with information about planning education, financing education and building the career. When students plan education with Nelnet they will be offered to find a school or a program (college, graduate, online, MBA) and prepare for tests (SAT, ACT, GED, GRE, GMAT, LSAT). When students need to finance their education, Nelnet has information about student loans, repayments, scholarship and other educational programs. And planning the career, Nelent helps to make a resume (it has resume builder and writing, editing services), and tips and advices about recruitment. Also company provides information for K-12 schools, higher education, for lenders, for guarantors and financial aid professionals.

Nelnet reviews and complaints

Nelnet is ranked 198 out of 1156 in Loans and Mortgages category

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Nelnet Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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