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Nelnet

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13 complaints

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Nelnet is a student portal that provides them with information about planning education, financing education and building the career. When students plan education with Nelnet they will be offered to find a school or a program (college, graduate, online, MBA) and prepare for tests (SAT, ACT, GED, GRE, GMAT, LSAT). When students need to finance their education, Nelnet has information about student loans, repayments, scholarship and other educational programs. And planning the career, Nelent helps to make a resume (it has resume builder and writing, editing services), and tips and advices about recruitment. Also company provides information for K-12 schools, higher education, for lenders, for guarantors and financial aid professionals. Please try to contact Nelnet Customer Service directly prior to posting any complaints on this site.

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Nelnet Complaints & Reviews
Nelnet Reviews

Saipanteri		 Nelnet - Website screwed up and charged me twice

The website did not give me the usual page saying that a payment was received, so I made the payment again. The site still said that I had an outstanding amount, so I paid again as...

#284251
Dec 27, 2011
 71

NoWayJos...		 Nelnet's "Communication Agreement"

Nelnet has "upgraded" their website. Now, instead of being able to bypass/ opt out of their "Communication Agreement", you must "agree" before being able to use thei...

#273255
Nov 06, 2011
 191

Pdxcolle...		 Nelnet- Can't prove I owe you anything

So when I went to college I took two PRIVATE student loans, dealing with them has been a pain but they are managed. All of a sudden, I move, get a home phone line and start getting...

#259052
Aug 31, 2011
 448

Anonymous		 Nelnet is charging fees and taking payments two days late off internet.

Nelnet is ridiculous. I am ahead on payments by months. Still everytime i make an online payment lets say at 8 am monday they say they do not recieve it until after 4 pm eastern th...

#253253
Aug 04, 2011
 434

Lmw		 Nelnet what goes wrong when there is no free market

Nelnet refuses to lower my interest rate of over 8% because I consolidated my loans in 2000 and that was the going rate. My MORTGAGE only has a 5% interest rate. I have made 1 late...

#239594
May 25, 2011
 464

Ana		 Nelnet

Nelnet is attempting to collect on my student loans twice. I consolidated with the department of education, and they paid Nelnet in full, but Nelnet has employed a collection age...

#225493
Mar 07, 2011
 577

Giorgio789		 Nelnet - Avoid at all costs:

Nelnet has the most horrifically retarded customer service, with laughably classic phone system nightmare that is specifically designed to never connect you to the real person (unl...

#218726
Jan 28, 2011
 814

Anonymous		 Nelnet - Unable to make a payment

We have not been able to get into our Nelnet account on the internet since just before our last payment was due. There is absolutely no way to talk to a human being to help log in....

#205340
Nov 02, 2010
 884

Klondike0		 Nelnet - Website is designed to lock you out

I have been with Nelnet for 6 years, and have had significant and regular problems with their website. I receive emails stating that I have messages, which I have to log in to get...

#191640
Jul 29, 2010
 1944

User Bew...		 Nelnet Student Loans

I can not believe how difficult Nelnet makes it for customers to pay off their loans early. There is almost no way to actually make a payment, or increase your payments, on your a...

#189794
Jul 16, 2010
 1083

Student08		 Nelnet - Anybody work there?

I have called the number listed on the account statement and all I get is an automated system. Does anyone actually work there? I hate listening to recordings. I was on the phone w...

#189536
Jul 14, 2010
 1133

Anonymous		 Nelnet - What crooks

Nelnet acquired my loan on April 10th of this year, sent me a bill postdated April 12 which I received on April 17th. They are now saying I am late because the payment was due on t...

#178949
Apr 19, 2010
 507

Lankytwo		 Nelnet College Assist Predatory Lender

Words of advice: when attending college in Colorado do not enter into any student loan arrangement with Nelnet (or any of it's posers- Colorado Student Loans, College Assist......

#132011
Aug 19, 2008
 1846
Reviews 1-13 of 13

Related Information
Loans and Mortgages
Every time there is a need to borrow money person faces an option - to go to a mortgage broker or to work with a direct lender. Many people choose to work with mortgage brokers and direct lenders alike, depending on their individual situation and needs. A mortgage is a lien on a property/house that secures a loan and is paid in installments over a set period of time. The mortgage secures a person's promise that he/she will repay the borrowed money to buy a home. A person should be ready for a financial commitment that could last several decades. Mortgages come in many different shapes and sizes, each with its own advantages and disadvantages. It is vital to make sure that the right mortgage is selected, the one that is right for a person, his/her future plans, and his/her financial situation. Each borrower may choose among the following types of mortgage: fixed-rate mortgage, adjustable-rate mortgage, balloon/reset mortgage, reverse mortgage. A loan is a type of debt. A loan predetermines the redistribution of financial funds over a certain period of time, between the borrower and the lender. At first the borrower receives a certain amount of money from the lender. The borrowed sum is usually but not always paid back in regular installments, to the lender. As a rule, the service is offered at a cost, which is called an interest on the debt. Under the terms of the loan, a borrower may be subject to certain restrictions - loan covenants. Loans are offered by all the financial institutions, like banks and financial services companies.

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