1.3
  • Constant negative credit reporting2 votes
  • Harassment2 votes
  • Lack of customer service2 votes
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  • Apr 29
  • Loans and Mortgages
  • Denver, Colorado
  • Student Loan
  • 32
  • REVIEW RATING 4/5

Me and my daughter currently have five negative reports on our credit from Nelnet student loan they stated that we did not call and get a deferment even though my daughter was still in school consecutively through the years minus summer breaks. we were told that it's the parent obligation to call and get a deferment even if your child is in school& got new loans from same government loan and... Read more

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  • Apr 29
  • Loans and Mortgages
  • Milo, Maine
  • Student Loan
  • 32
  • REVIEW RATING 4/5

I have had a parent student loan for over 15 years. The original balance was $47,460.13 I currently have a balance of about $31,000. Over the loan period I have paid over $35,000 in interest.My total interest, if I pay on my current schedule will be $58,908.16. Interest rates are at an all time low, yet NELNET is still charging a high rate of 7.625 %. This is outrageous and should be illegal. The... Read more

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  • From mobile
  • Nelnet
  • Mar 28
  • by anonymous
  • #614389

Horrible service, change and triple the repayment plan with little notice. Is this fair practice? Instead of $200 a month payment, I will be forced to pay $650 as the lowest option. Add comment

  • Mar 19
  • Loans and Mortgages
  • Jacksonville, Florida
  • Student Loan
  • 331
  • REVIEW RATING 5/5

I've paid on time for YEARS and still owe more than I even borrowed. I attached a picture to support that claim too. It should be a crime the way they calculate and enforce school loans. I've tried to discuss it with Nelnet but they don't care and extremely rude. I've paid on time for YEARS and still owe more than I even borrowed. I attached a picture to support that claim too. It should be a... Read more

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  • Mar 07
  • Loans and Mortgages
  • Lincoln, Nebraska
  • Student Loan
  • 411
  • REVIEW RATING 5/5

I have had my student loan since 2006. I recently decided that I need them to go away completely! After do some research into my payment history etc. I realized that I have been paying 2 dollars a month on the principal balance for 8 yrs and still thousands!!!! A person would think that at2.8% interest the amount would decrease more than 2 dollars a month. Low and behold guess what the formula... Read more

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  • Feb 27
  • Loans and Mortgages
  • Brooklyn, New York
  • Account
  • 235
  • REVIEW RATING 4/5

UNEDUCATED PHONE OPERATORS ARE THE ONLY PEOPLE THEY ALLOW YOU TO TALK TO TERRIBLY RUN SCAM OF A BUSINESS. BEWARE OF GETTING INVOLVED WITH NELNET THIS IS A TERRIBLY RUN COMPANY THERE IS NO ONE WITH HALF A BRAIN TO SPEAK TO THEYHAVE NO EDUCATED WORKERS THERE . BEWARE OF THIS COMPANY THIS IS A COMPLETE SCAM THIS COMPANY IS FLAWWED IN MORE WAYS THAN ONE . THEY LOCK YOU OUT OF YOUR ACCOUNT... Read more

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  • Feb 22
  • Loans and Mortgages
  • New York, New York
  • Loan
  • 2
  • 2
  • 212
  • REVIEW RATING 4/5

I received a disability discharge through Nelnet, which administers the disability discharge program for the Department of Education. Nelnet is supposed to tell loan holders to stop collection and return anything collected after a certain date. My loan holder (Sallie Mae/Navient) did not stop (I had autodebit). When I asked Nelnet to confirm that they had told Navient to stop and the date, I was... Read more

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  • Feb 20
  • Loans and Mortgages
  • Louisville, Kentucky
  • Student Loan
  • 159
  • REVIEW RATING 4/5

We have paid on my wife's student loans above and beyond the amount owed and the payments have been stuck in limbo for months due to an incorrect address that was the default in the 5/3 banking system. Now that the payments must age for 30 days, they are calling every single day to threaten my wife with collections and prosecution. When you call it's always not big deal and things will... Read more

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  • Feb 11
  • Loans and Mortgages
  • Chicago, Illinois
  • Student Loan
  • 173
  • REVIEW RATING 4/5

I have applied for a student loan to be discharged due to a disability. And then I found out that Nelnet is handling this for the Board of Ed. Nelnet is taking $200 per month (2 months so far, and counting) from my social security, and not processing the application. In the meantime, they are sending me documents in the mail that are irrelevant (already submitted them) and asking me to submit. ... Read more

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  • Jan 13
  • Loans and Mortgages
  • Collection Calls
  • 13
  • 13
  • 495
  • REVIEW RATING 5/5

I was not made aware of this loan and even my lawyer told me that Nelnet is deceiving and sneaky. Nelnet has threatened to throw my daughter in jail. Has smeared my credit, while I was unemployed and not able to make the payments. When I tried to have a polite conversation with them explaining my circumstances these people yelled, were abusive, told me I was going to pay one way or the other.... Read more

Was this review helpful? 3 1

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