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    • Harassment3
    • Lack of customer service2
    • Deceitful tatics2

  • 1 day ago
  • Loans and Mortgages
  • Saint Louis, Missouri
  • Loan
  • 16
  • REVIEW RATING 3/5

I was lucky enough to be able to make my final loan payment last week! I paid what it said I owed online, I called to confirm that amount. Imagine my surprise when I get on today to make sure it says $0 and it had been accruing interest! I had just made a HUGE payment of several thousand dollars and they needed $6.50 more from me because of accruing interest while my last payment was... Read more

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  • May 19
  • Financial Scams and Schemes
  • Visalia, California
  • Student Loan
  • 39
  • REVIEW RATING 4/5

I applied for, and received a complete and total disability discharge about five years ago. I received notice in writing from the department of education that I had been approved, but that it would take about three years to complete. After about four years I received notice in writing that I was in default and my discharge had been revoked. I call and was told by Nelnet that I had not returned a... Read more

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  • Apr 29
  • Loans and Mortgages
  • Denver, Colorado
  • Student Loan
  • 107
  • REVIEW RATING 4/5

Me and my daughter currently have five negative reports on our credit from Nelnet student loan they stated that we did not call and get a deferment even though my daughter was still in school consecutively through the years minus summer breaks. we were told that it's the parent obligation to call and get a deferment even if your child is in school& got new loans from same government loan and... Read more

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  • Apr 29
  • Loans and Mortgages
  • Milo, Maine
  • Student Loan
  • 4
  • 4
  • 126
  • REVIEW RATING 5/5

I have had a parent student loan for over 15 years. The original balance was $47,460.13 I currently have a balance of about $31,000. Over the loan period I have paid over $35,000 in interest.My total interest, if I pay on my current schedule will be $58,908.16. Interest rates are at an all time low, yet NELNET is still charging a high rate of 7.625 %. This is outrageous and should be illegal. The... Read more

Was this review helpful? 1 1
  • From mobile
  • Nelnet
  • Mar 28
  • by anonymous
  • #614389

Horrible service, change and triple the repayment plan with little notice. Is this fair practice? Instead of $200 a month payment, I will be forced to pay $650 as the lowest option. Add comment

  • Mar 19
  • Loans and Mortgages
  • Jacksonville, Florida
  • Student Loan
  • 1
  • 1
  • 435
  • REVIEW RATING 5/5

I've paid on time for YEARS and still owe more than I even borrowed. I attached a picture to support that claim too. It should be a crime the way they calculate and enforce school loans. I've tried to discuss it with Nelnet but they don't care and extremely rude. I've paid on time for YEARS and still owe more than I even borrowed. I attached a picture to support that claim too. It should be a... Read more

Was this review helpful? 3 1

  • Mar 07
  • Loans and Mortgages
  • Lincoln, Nebraska
  • Student Loan
  • 1
  • 1
  • 473
  • REVIEW RATING 5/5

I have had my student loan since 2006. I recently decided that I need them to go away completely! After do some research into my payment history etc. I realized that I have been paying 2 dollars a month on the principal balance for 8 yrs and still thousands!!!! A person would think that at2.8% interest the amount would decrease more than 2 dollars a month. Low and behold guess what the formula... Read more

Was this review helpful? 1 1

  • Feb 27
  • Loans and Mortgages
  • Brooklyn, New York
  • Account
  • 268
  • REVIEW RATING 4/5

UNEDUCATED PHONE OPERATORS ARE THE ONLY PEOPLE THEY ALLOW YOU TO TALK TO TERRIBLY RUN SCAM OF A BUSINESS. BEWARE OF GETTING INVOLVED WITH NELNET THIS IS A TERRIBLY RUN COMPANY THERE IS NO ONE WITH HALF A BRAIN TO SPEAK TO THEYHAVE NO EDUCATED WORKERS THERE . BEWARE OF THIS COMPANY THIS IS A COMPLETE SCAM THIS COMPANY IS FLAWWED IN MORE WAYS THAN ONE . THEY LOCK YOU OUT OF YOUR ACCOUNT... Read more

Was this review helpful? 2 2

  • Feb 22
  • Loans and Mortgages
  • New York, New York
  • Loan
  • 3
  • 3
  • 255
  • REVIEW RATING 5/5

I received a disability discharge through Nelnet, which administers the disability discharge program for the Department of Education. Nelnet is supposed to tell loan holders to stop collection and return anything collected after a certain date. My loan holder (Sallie Mae/Navient) did not stop (I had autodebit). When I asked Nelnet to confirm that they had told Navient to stop and the date, I was... Read more

Was this review helpful? 3 1

  • Feb 20
  • Loans and Mortgages
  • Louisville, Kentucky
  • Student Loan
  • 184
  • REVIEW RATING 4/5

We have paid on my wife's student loans above and beyond the amount owed and the payments have been stuck in limbo for months due to an incorrect address that was the default in the 5/3 banking system. Now that the payments must age for 30 days, they are calling every single day to threaten my wife with collections and prosecution. When you call it's always not big deal and things will... Read more

Was this review helpful? 0 2

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