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  • Dec 01
  • Loans and Mortgages
  • New York, New York
  • Student Loan
  • 106
  • REVIEW RATING 4/5

I had the same problem. I have asked every month for almost 6 months to provide to me a statement of the terms and balances and % since they do not match with what I have from Brazos. They will not tell how they calculate IBR and it is different from the way I found to calculate using last year's tax statement online. They still have not sent the original letter to state that they bought the... Read more

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  • Dec 01
  • Loans and Mortgages
  • Pinckney, Michigan
  • Student Loan
  • 92
  • REVIEW RATING 4/5

I was reviewing my student loan interest statements at the end of last year and noticed something. What Nelnet said I paid in student loan interest, and what my records indicate don't match up. I determined my student loan interest payments based on the IRS Publication 970 Examples (the one with Peg) because most of it is capitalized interest. Nelent told me when I questioned them about this... Read more

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  • Nov 25
  • Loans and Mortgages
  • King George, Virginia
  • Student Loan
  • 86
  • REVIEW RATING 3/5

I had bad experience with this company, they wont tell u everything...if u miss payment they will re run the same check twice same day or next day without notifications and u end up paying penalize return fees...they really gonna screwed students...not helpful at all. I called to pay all of balance and stop them from re run the check collection to avoid penalize..but they did it again on the next... Read more

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  • From mobile
  • Nelnet
  • Nov 25
  • by anonymous
  • #561899

Dont trust this people there bunch of cockroaches... Add comment

  • Nov 07
  • Loans and Mortgages
  • York, Pennsylvania
  • School Loan
  • 225
  • REVIEW RATING 5/5

Nelnet has been running me around for years has been nothing but trouble. I have been paying a 4500.00 school loan for 4 years. My payment is 52.00 a month I have been paying between 200. To 400.00 dollars a month and still owe over half. I had an attorney involved and it was fixed for 3 months but now for the passed month its been the same. I call and e-mail all the time and just get rude... Read more

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  • Oct 28
  • Loans and Mortgages
  • Miami, Florida
  • Student Loan
  • 215
  • REVIEW RATING 5/5

I paid off three of four Nel Net Loans several years before they were due. I continued to pay the remaining loan in monthly installments. I was able to make large monthly payments, well above the monthly minimum. One month, I sent the entire remaining balance showing on my statement. From that point forward, I stopped receiving monthly statements, which would be expected since I had paid all... Read more

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  • From mobile
  • Nelnet
  • Oct 15
  • by anonymous
  • #546935

They reinstated my loans 5 years after I got my head kicked in & brain surgery. It ruined my credit now collections keeps calling. I did the permanent disability discharge thing with my doctor in 2009. Add comment

  • Oct 09
  • Loans and Mortgages
  • Loan Interest
  • 107
  • REVIEW RATING 4/5

never had a problem with prior loan companies, nelnet has double payment coming out, then increased my interest and couldn't explain why it happened. represent have told me different reasons and never found a solution for my problemnever had a problem with prior loan companies, nelnet has double payment coming out, then increased my interest and couldn't explain why it happened. represent have... Read more

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  • Oct 03
  • Loans and Mortgages
  • Student Loan
  • 1
  • 1
  • 216
  • REVIEW RATING 4/5

didn't even know I had a student loan until I checked my credit report and saw months of Nelnet payments that I hadn't made. I've never been a student and therefore never had need of a student loan, but here I am owing A LOT of money to Nelnet. well, tried calling and after hours of on hold, got frustrated and hung up. tried emails with no response. relocating to a different state, was going to... Read more

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  • Sep 29
  • Loans and Mortgages
  • Boynton Beach, Florida
  • Loan Payment
  • 174
  • REVIEW RATING 4/5

Payed off loan and cancelled Autopay. Nelnet still debited my account afterwards. They can take the money in a blink of an eye but it takes 8 weeks for a refund. Poor customer service after paying diligently over the life of the loan. They had no explanation for the mistake. Now it makes me very wary of autopay for the rest of my accounts. This loan was a monkey on my back. If possible get a loan... Read more

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